Payment and Order Questions

What are your payment policies?

We use Paypal to send out invoices and receive payment. We do accept other forms of payment as well, such as credit cards, check and cash. Payment is usually due 1 week before delivery or ship date. Please let us know if you wish to pay with a method other than Paypal right away as it could delay your order.

For large orders we require a 20% non-refundable deposit to secure the date and full payment is due 3 weeks before the date. If you wish to pay in full at the time of delivery the deposit is 50% instead of 20%. Large orders are typically over 200, or 100 if shaped.

How far in advance should I place my order?

The suggested time is 5-7 days depending on shipping time. But there is no harm in placing your order as soon as you know what you want since payment is usually due 1-2 weeks before the delivery date. That way you can secure your order before that date fills up. We can do short orders but it might not be possible if the design would take too long or there are other orders ahead of you.

We are currently not taking any new orders at this time.